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CUC 2005 B2 Ivan Belančić, Gordan Gledec - Usability Evaluation of the WWW.HR site
The quality of a Web site is based on its usability. International standards define usability as the extent to
which a product can be used by specified users to achieve goals with effectiveness, efficiency and
satisfaction in a specified context of use [1]. Jakob Nielsen, one of the leading experts in the field of
usability, identified five usability aspects: learnability, efficiency of use, memorability, few and noncatastrophic
errors and subjective satisfaction
